Packing & Delivery

 
 

Packing & Delivery

After placing an order we will confirm the delivery time with you by email. Normal delivery time is approximately 4 weeks but it depends on the size of the order and if there any special requests. We use DHL, UPS or EMS depending on the weight and price. You will be notified in advance of the delivery cost and you will receive the tracking number of the shipment. All our items come packaged individually in plastic bags and bubble wrap to ensure they reach you in perfect condition. In the unlikely event that one of your items is damaged in anyway please contact us via email and we will arrange a replacement or refund.



Security & Privacy

At the moment all payments for the order mustl be made by bank transfer. We do not use credit cards or any other online payments services. Whether or not you use all of our personal services, we pledge to preserve your privacy. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Aqua Silver, you are accepting the practices described in this Privacy Notice. We receive and store any information you enter on our websitesite. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. Your privacy is vital to our long-term relationship with you. Preserving your privacy is just one part of our mission to provide you with highly personalized service,and our goal is to help us make the time you spend with moonworts.co.th a more rewarding and individualized experience.